Return & Refund Policy

Important information about returns and refunds for our floral products and services.

Return Policy for Fresh Flowers

Please note that fresh flowers are non-refundable due to their perishable nature.

Damages and Issues

Inspect your order upon arrival and contact us immediately if there are any defects, damages, or if you receive the wrong item. We will assess the issue and work to resolve it.

Exceptions / Non-Returnable Items

Please note that the following items are non-returnable:

  • Fresh flowers
  • Perishable goods (such as food, flowers, or plants)
  • Custom products (like special orders or personalized items)
  • Personal care goods

For any questions or concerns about specific items, please reach out to us.

Refunds

If your order is unavailable on the scheduled day, we will notify you via WhatsApp within 1-3 business days.

A refund will be processed to your original payment method within 5-7 business days.

Please note that bank or credit card processing times may vary. If you have not received your refund within 10 business days, contact us at artcammyy@gmail.com.

Questions About Returns or Refunds?

If you have any questions about our return and refund policy, please don't hesitate to contact us.

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